Who we are

There are interesting stories inside every organisation, brand or product. Chapter One finds, shapes and tells those stories to change perceptions and behaviours.

We are an integrated communications agency with expertise in brand strategy, content creation and engagement.

What we believe

We believe a brand is a promise, and that reputation is determined by how that promise is upheld. Effective communication begins with understanding the right strategy and content needed to prove the brand is delivering on that promise.

This should be followed by an audience-led approach to engagement that connects via the right touchpoints, whatever the medium or channel.

How we help

We offer services that span communications strategy, content creation and stakeholder engagement (for both internal and external audiences).

Plan – We base everything we do on an in-depth understanding of the client’s purpose, which we can help define. This is the foundation of all branding, messaging, positioning and creative platforms.

Create – We create the right content to engage the right audiences through the right channels; whether paid, owned or earned. We write, design and produce print, digital and video content.

Engage – We support clients with the execution of programmes on two possible levels; either by producing toolkits and guidelines for their internal teams, or by managing the engagement for them.